One number to watch: minutes
Talking to your customers is what costs us money, so talking time is the only thing we meter. No booking caps, no per-booking fee — book as many as the calls bring you.
All prices in USD.
A single-location business finding out whether this works.
- Every call answered, around the clock, in your caller’s language
- Your dedicated phone number — keep the one on your window
- Any trade: yours is written from a paragraph, not picked off a list
- SMS confirmation and a next-day reminder — your customer cancels by replying
- Anything it cannot answer becomes a callback with their number
- Callers who ask for a person are put through to your mobile
- Same-day text alerts and the evening email digest
- A written transcript of every call
- Your dashboard in eight languages
Where a busy salon or a full dining room lands.
- Everything in Starter
- Twice Starter’s minutes
- Pick your AI receptionist’s voice
Businesses taking a booking every couple of hours, all week.
- Everything in Standard
- Four times Starter’s minutes
- Room for a second location’s volume on one account
Enterprise & volume
Several locations, or more than 1,600 minutes a month? Tell us the volume and we will put a number on it — including whether one of the tiers above already covers you.
Every plan has the same receptionist. The tiers differ only in how many minutes they include — not in what it can do.
Past the ceiling, minutes are $0.65. Your line does not stop: cutting it off would punish your customers for your busy week. Paying yearly saves 16.7% — roughly two months. Your minutes still reset every month: a year up front buys the discount, not a year’s worth of minutes to spend whenever. Cancel any time, no reason needed — you simply are not billed again. Move up or down a tier whenever you like and we settle the difference pro rata.
Busy month? Buy the minutes instead of paying overage
A top-up is always cheaper per minute than automatic overage, and whatever you do not use carries into the next period rather than expiring.
Fair-use minutes are a ceiling, not a meter. Passing it never stops your line — it adds $0.65 a minute to the next invoice, and any top-up balance is used up first.
Straight answers
Is there a limit on how many bookings I can take?
No. Only talking time is metered, because talking time is what costs us money. Take four hundred bookings on your plan if the calls bring them — we would rather the receptionist be worth keeping than cap the thing you are paying it to do.
What happens when I go past the included minutes?
Extra minutes are $0.65 each on the next invoice, and any top-up balance is deducted before you are charged for the rest. Your service does not stop. Cutting off your line in your busiest week would punish your customers for your success.
If I pay for a year, do I get twelve months of minutes to use whenever?
No — and this is worth being blunt about. Paying yearly buys the discount, not a pooled allowance. Your minutes reset on the same day every month, unused ones do not roll over, and a month you go over is billed that month like any other.
Can I get a refund?
We do not do refunds, and we would rather say so plainly than bury it. What you get instead: cancel any time and you simply are not billed again, and move between tiers whenever you like — we settle the difference pro rata, so nothing you already paid for is wasted. On a monthly plan the most you ever have at risk is one month.
Do unused top-up minutes expire at the end of the month?
No. You might buy three hundred minutes on the 28th — wiping them three days later would be selling you three days of use. The balance carries forward until you use it.
What happens when a caller asks something I never told it about?
It says it cannot confirm that one — it does not guess, and it does not reason from what is usual for a business like yours. Then it asks for their number, reads it back, writes down what they actually asked in their own words, and tells them you will call. It lands on your dashboard as somebody waiting on a call. An invented “yes, dogs are fine” sends a customer to your door to be turned away, and you never find out why they did not come back.
Could it say something that embarrasses me?
It answers nothing outside taking bookings for you. Callers do try — asking it out, asking what it makes of the president, asking a restaurant to recommend a car, asking for a haircut somewhere that serves dinner. It gives no opinion, plays along with nothing, and will not book you something else and describe it as the thing they asked for. It says warmly that it is only here for bookings, and goes back to the booking. It speaks in your name, to your customer, so this is the part we test hardest.
Can a caller reach an actual person?
Yes, once you have added your mobile number and confirmed it with the code we text you. Ask for a person and the call is put through there, so that number will ring. Until it is confirmed, the receptionist does not offer a transfer at all — promising one it cannot make would leave your caller listening to “putting you through” and then still talking to the AI. It takes a message instead.
Do I have to change my phone number?
No. Keep the number on your window, your Google listing and every card you ever printed. You forward it to the line we give you, and callers dial the same number they always have.
Does it record my calls?
Not in v1, and not by accident either — the audio goes from the carrier straight to the voice model and never passes through our servers, so there is nothing for us to record. What you get instead is a written transcript of every call, including the lookups the receptionist ran and what came back.
Where do card details go?
To Stripe. Checkout happens on Stripe’s own page — card numbers never reach our servers, so there is nothing of yours for us to lose.
Not sure which tier your business lands in?
Tell us roughly how many bookings you take in a week and we will tell you — including when the answer is the cheapest one.