An AI receptionist for dental practices that never gives advice
Your front desk is with a patient and three lines are ringing. This answers all of them, books the check-up and the cleaning for the length they really take, works around a Friday that finishes at one — and when somebody describes a pain, it does not guess. It writes down exactly what they said and tells you.
It books the chair — and refuses to give clinical advice.
A check-up and a cleaning in the same visit hold the length both of them actually take, not one generic appointment.
Each dentist and hygienist has their own days, so a Friday that finishes at one o’clock is offered as a Friday that finishes at one o’clock.
A caller asking for a named dentist gets that dentist — or is told plainly who else could see them sooner.
It does not answer clinical questions. It takes the patient’s own words and their number, and that reaches you as somebody waiting on a call back.
DentalCedar DentalENESYUEZH1:38Spanish for the diary, Cantonese for how long a cleaning takes, Mandarin to take the earliest slot.
True in every trade
Your customers’ languages
Over twenty, recognised as the caller speaks. Nobody presses a key and nobody has to ask.
A book you can actually read
Today’s list, a calendar, and the written transcript of the call behind every single row.
Change it in a sentence
New service, new hours, a day off — write it the way you would say it. There is no settings screen to hunt through.
Your customers cancel by text
The confirmation text is also how they get out of it. They reply, the slot goes back into your book, and you are told if it was for today — no queue, no app, and nobody has to phone you back to cancel.
Your side is in your language too
The dashboard is in English, French, Spanish, German, Portuguese, Italian, and both Simplified and Traditional Chinese — dates and durations included. You should not have to work in your second language to run your own book.
A person, when they ask for one
Add and confirm your mobile and “can I speak to someone?” rings it. Until you confirm it, the receptionist never offers a transfer it cannot make — it takes a message instead.
Dental practices: the things people ask first
What happens when somebody describes a symptom?
It does not interpret it. Not “that sounds like it can wait until next week”, not a triage judgement of any kind — it records the patient’s own words, takes their number, and puts it in front of you as somebody waiting on a call back. A receptionist who improvises clinical reassurance is a liability, and one that improvises confidently is worse.
A check-up and a cleaning together take longer. Does it hold both?
Yes, each with its own length, back to back in one visit. In the recording on this page the caller asks how long a cleaning actually runs — in Cantonese, mid-call — and gets the length you set, not a round number.
We finish at one on Fridays. Will it try to book two o’clock?
No. Hours are read from how you wrote them, including days that are shorter than the rest of the week, and each clinician can have their own. You change any of it by writing a sentence.
Many of our patients are more comfortable in another language.
Then this is the recording to play. One booking, three languages, nobody pressing a key — and the patient never has to conduct a health conversation in their second language just to get an appointment.
Not quite what you run?
These work the same way underneath — and if none of them is you, the last card is.
Medical clinics
It books the practitioner the patient asked for, and guesses at nothing.
Auto repair shops
Two jobs in one call are two bookings, not one guess.
Hair & barber
It knows who does what, and how long it really takes.
AI phone answering service
A traditional answering service picks up and writes down what the caller said.
Every other trade
Describe your business and your booking rules get written from that paragraph. There is no waiting list, and you can hear one of those on the page.