Dental practices

An AI receptionist for dental practices that never gives advice

Your front desk is with a patient and three lines are ringing. This answers all of them, books the check-up and the cleaning for the length they really take, works around a Friday that finishes at one — and when somebody describes a pain, it does not guess. It writes down exactly what they said and tells you.

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Call a sample business like yours

No sign-up, a real confirmation text at the end. Here is exactly how this one is set up, so you know what to ask for.

Call +1 (631) 353-6446, then enter the three-digit code.

107

Dental practice

Cedar Dental

Call · 107

Appointments with a named dentist, each treatment its own length. No prices are set, so it will not quote one.

Services

check-up and cleaning · 45 min · price not quoted
filling · 1 h · price not quoted

Staff and space

Doctor Nolan · dentist
Doctor Ferrer · dentist

Open (Eastern time)

Every day, 7 am – 11 pm

On the call it can

Check which times are open
Book it and text you a confirmation code
Cancel the booking
Tell you who works there
Move the booking to another time
Take a message for the owner when it can’t answer something

It will ask for

Your name and phone number
Who you’d like (or “anyone”)

Try saying

“A check-up and cleaning next week.”
“A filling with Doctor Ferrer on Thursday.”

See all 17 sample businesses and the call rules

What it does on the call

It books the chair — and refuses to give clinical advice.

A check-up and a cleaning in the same visit hold the length both of them actually take, not one generic appointment.

Each dentist and hygienist has their own days, so a Friday that finishes at one o’clock is offered as a Friday that finishes at one o’clock.

A caller asking for a named dentist gets that dentist — or is told plainly who else could see them sooner.

It does not answer clinical questions. It takes the patient’s own words and their number, and that reaches you as somebody waiting on a call back.

DentalCedar DentalENESYUEZH1:38Spanish for the diary, Cantonese for how long a cleaning takes, Mandarin to take the earliest slot.

0:00

1:38

Booked2 live lookups against the diary · 4 language changes · code NNS0D9 read back on the call

Also true here

True in every trade

Your customers’ languages

Over twenty languages, recognised as the caller speaks — no key presses, nobody has to ask.

A book you can actually read

Today’s list, a calendar, and the written transcript behind every row.

Change it in a sentence

New hours, a day off, a new service — write it the way you would say it. No settings screen to hunt through.

Your customers cancel by text

The confirmation text is also the way out: they reply, the slot goes back into your book, and you are told if it was for today.

Your side is in your language too

The dashboard is in English, French, Spanish, German, Portuguese, Italian, and both Simplified and Traditional Chinese — dates and durations included, so you never run your book in your second language.

A person, when they ask for one

Confirm your mobile and “can I speak to someone?” rings it. Until then it never offers a transfer it cannot make — it takes a message instead.

The dental call on this page runs 1:38 start to finish, nothing cut — the same software that would answer your line.

Questions

Dental practices: the things people ask first

What happens when somebody describes a symptom?

It does not interpret it. Not “that sounds like it can wait until next week”, not a triage judgement of any kind — it records the patient’s own words, takes their number, and puts it in front of you as somebody waiting on a call back. A receptionist who improvises clinical reassurance is a liability, and one that improvises confidently is worse.

A check-up and a cleaning together take longer. Does it hold both?

Yes, each with its own length, back to back in one visit. In the recording on this page the caller asks how long a cleaning actually runs — in Cantonese, mid-call — and gets the length you set, not a round number.

We finish at one on Fridays. Will it try to book two o’clock?

No. Hours are read from how you wrote them, including days that are shorter than the rest of the week, and each clinician can have their own. You change any of it by writing a sentence.

Many of our patients are more comfortable in another language.

Then this is the recording to play. One booking, three languages, nobody pressing a key — and the patient never has to conduct a health conversation in their second language just to get an appointment.

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