An AI answering service for cleaning companies
You are in somebody’s kitchen with the machine running and the phone is going. This answers it, works out whether they want the standard clean or the deep one — because those are not the same afternoon — checks the address is inside your area, and books the right length into the right cleaner’s day.
It finds out how big the job is before it offers a time.
A standard clean and a deep clean are not the same afternoon — which one it is comes out in the conversation, before any time is offered.
The address is checked against the area you cover on the call, not discovered by a cleaner who has already driven there.
Each cleaner’s own days and hours are read from what you described, so nobody is booked on their day off.
Travel between homes sits outside the job length, so a morning with two cleans does not overlap on the road.
Home cleaningBright Home CleaningENESFRZH1:50A deep clean. The North Vancouver address gets checked against the service area — in French — before anything is offered.
True in every trade
Your customers’ languages
Over twenty, recognised as the caller speaks. Nobody presses a key and nobody has to ask.
A book you can actually read
Today’s list, a calendar, and the written transcript of the call behind every single row.
Change it in a sentence
New service, new hours, a day off — write it the way you would say it. There is no settings screen to hunt through.
Your customers cancel by text
The confirmation text is also how they get out of it. They reply, the slot goes back into your book, and you are told if it was for today — no queue, no app, and nobody has to phone you back to cancel.
Your side is in your language too
The dashboard is in English, French, Spanish, German, Portuguese, Italian, and both Simplified and Traditional Chinese — dates and durations included. You should not have to work in your second language to run your own book.
A person, when they ask for one
Add and confirm your mobile and “can I speak to someone?” rings it. Until you confirm it, the receptionist never offers a transfer it cannot make — it takes a message instead.
Cleaning services: the things people ask first
A deep clean takes three times as long. Does it ask?
Before it offers anything. Which clean it is decides how much of the day disappears, so getting it wrong does not cost you one booking — it costs you the two you had to move. In the recording on this page the deep clean is established first, and the times come after.
How does it know whether we cover an address?
You describe the area once and it checks on the call. In the recording the North Vancouver address is checked before any slot is mentioned — in French, because that is the language the caller had switched to.
Our cleaners work different days. Will it respect that?
Each one has their own days and hours, read from what you wrote. Someone off on Wednesdays is not offered on Wednesdays, and you change that by writing a sentence rather than editing a rota grid.
Can it take a regular weekly booking?
It books the appointment the caller asks for on the call. Standing weekly work is the kind of thing you set up once in the dashboard rather than re-agreeing on the phone every week — and the line is there for the new enquiries, which are the ones you are currently missing.
Not quite what you run?
These work the same way underneath — and if none of them is you, the last card is.
Plumbers
It quotes the call-out, checks the address, and leaves travel time.
Electricians
It says how long the job takes and what it costs, in the same breath.
Pet grooming
It asks about the dog before it books the slot.
AI phone number
Two ways in, and neither of them asks you to reprint anything.
Every other trade
Describe your business and your booking rules get written from that paragraph. There is no waiting list, and you can hear one of those on the page.