An AI receptionist for auto repair shops that books both jobs
You are under a car with the phone ringing in the office and nobody free to get it. This answers it, books the brake inspection, and when the caller adds an oil change halfway through it writes that down too — each with the time it really takes — then texts them a code and puts both in the diary.
Two jobs in one call are two bookings, not one guess.
Somebody who rings about the brakes and adds an oil change gets both written down — each with its own length, in the same visit.
Which mechanic does what is respected, so a job does not land with someone who does not take it.
The time held is how long the car is actually with you, so the bay is not sold twice.
Saturday hours that differ from the week are read from what you described, not assumed.
Auto repairCorner AutoENZHESYUE2:05He opens in Mandarin, his wife adds an oil change in Spanish, he closes in Cantonese — and it books both jobs.
True in every trade
Your customers’ languages
Over twenty, recognised as the caller speaks. Nobody presses a key and nobody has to ask.
A book you can actually read
Today’s list, a calendar, and the written transcript of the call behind every single row.
Change it in a sentence
New service, new hours, a day off — write it the way you would say it. There is no settings screen to hunt through.
Your customers cancel by text
The confirmation text is also how they get out of it. They reply, the slot goes back into your book, and you are told if it was for today — no queue, no app, and nobody has to phone you back to cancel.
Your side is in your language too
The dashboard is in English, French, Spanish, German, Portuguese, Italian, and both Simplified and Traditional Chinese — dates and durations included. You should not have to work in your second language to run your own book.
A person, when they ask for one
Add and confirm your mobile and “can I speak to someone?” rings it. Until you confirm it, the receptionist never offers a transfer it cannot make — it takes a message instead.
Auto repair shops: the things people ask first
People ring about one thing and remember another. Does it keep up?
That is the recording on this page. The brake inspection is booked, then a second person on the line adds an oil change — and both are written, each with its own length. One booking with a vague note attached is how a bay ends up double-sold.
Not every mechanic does every job. Can it tell?
Who does what is part of what you described, and it is checked before anything is offered. A diagnostic that has to sit with one particular person will not be booked with somebody else just because they had the gap.
We open half a day on Saturday. Will it get that right?
Yes. Write it the way you would say it — “Saturdays we are eight until one” — and that is what it offers. It does not assume a shop is either open a full day or shut.
What if somebody asks whether a noise is serious?
It does not diagnose. It takes what they described in their own words and their number, and that lands in your dashboard as somebody waiting for a call back. An answer invented over the phone about a braking noise is the kind of thing that ends up in court, not just in a review.
Not quite what you run?
These work the same way underneath — and if none of them is you, the last card is.
Electricians
It says how long the job takes and what it costs, in the same breath.
Dental practices
It books the chair — and refuses to give clinical advice.
Driving schools
The person booking is usually not the person driving.
AI phone agent
A phone menu moves the caller around your business and ends in a mailbox.
Every other trade
Describe your business and your booking rules get written from that paragraph. There is no waiting list, and you can hear one of those on the page.