Plumbers

An AI answering service for plumbers that quotes the call-out

You are under a sink with both hands wet and the phone is going in the van. This answers it, asks whether the address is one you cover, says what the call-out starts at, holds the time the job actually takes on site — and keeps the driving between jobs out of that number.

What it does on the call

It quotes the call-out, checks the address, and leaves travel time.

It says the call-out price out loud before anything is booked — the caller asking “what will this cost me” is the question that decides whether they book at all.

The price it quotes is the starting price you wrote, and it is described that way, so nobody is surprised when the job turns out bigger.

It asks which town or postcode before offering anything, and checks it against the area you actually cover.

The time it holds is time on site. Travel sits outside it, so two jobs in one morning do not overlap on the road.

PlumberTidewater PlumbingENESFRZH1:47A leak under the sink: the call-out price in Spanish, the address handed over in French, booked in Mandarin.
0:001:47
Booked2 live lookups against the diary · 4 language changes · code 1NS01P read back on the call
Also true here

True in every trade

Your customers’ languages

Over twenty, recognised as the caller speaks. Nobody presses a key and nobody has to ask.

A book you can actually read

Today’s list, a calendar, and the written transcript of the call behind every single row.

Change it in a sentence

New service, new hours, a day off — write it the way you would say it. There is no settings screen to hunt through.

Your customers cancel by text

The confirmation text is also how they get out of it. They reply, the slot goes back into your book, and you are told if it was for today — no queue, no app, and nobody has to phone you back to cancel.

Your side is in your language too

The dashboard is in English, French, Spanish, German, Portuguese, Italian, and both Simplified and Traditional Chinese — dates and durations included. You should not have to work in your second language to run your own book.

A person, when they ask for one

Add and confirm your mobile and “can I speak to someone?” rings it. Until you confirm it, the receptionist never offers a transfer it cannot make — it takes a message instead.

Questions

Plumbers: the things people ask first

Will it quote a price? I do not want to be held to a number I never said.

It says the number you wrote, and it says it as a starting price — because that is what it is. The caller in the recording on this page asks the call-out price in Spanish and gets the figure you set, described the way you would describe it. Nothing beyond that is invented.

How does it know whether an address is worth driving to?

You describe the area once — towns, postcodes, or a radius — and it checks before offering anything. In the recording it asks straight away whether the address is Burnaby or New Westminster, because the answer changes what it can offer.

Does it understand that I have to drive between jobs?

Yes, and this is the piece most booking tools get wrong. The slot it holds is time on site; the travel time you set sits outside it. Folding the driving into the job length quietly charges you for it twice — once at the end of the first job and again at the start of the next.

What about an emergency at midnight?

If you want emergency calls answered with an arrival window instead of a list of slots, that is a piece you switch on — the same one the locksmith page is built around. Describe how you work and the right behaviour comes with it.