Takeaway & pizzeria

AI phone ordering for pizzerias and takeaways

Friday at seven, three orders on the pass and the phone will not stop. This answers it, reads out what you actually sell, adds the large Hawaiian and the extra mushrooms, tells the caller what it comes to, and drops a finished ticket at the counter. No slot, no calendar — an order.

What it does on the call

It takes the order, prices it, and reads the total back.

This is an order, not an appointment — there is no slot to hold and no diary to check. It reads your menu, builds the basket and prices it.

Size and toppings move the price as the caller changes their mind, and the total is read back before anything is placed.

Pickup or delivery is part of the order, so the ticket that reaches your counter is already complete.

It never invents a menu item. If somebody asks for something you do not make, it says so instead of taking money for it.

TakeawayNapoli CornerENESFRZH1:57No booking at all — an order. Size and toppings move the price, and it reads the total back.
0:001:57
Order placed4 language changes · code 08VMFZ read back on the call
Also true here

True in every trade

Your customers’ languages

Over twenty, recognised as the caller speaks. Nobody presses a key and nobody has to ask.

A book you can actually read

Today’s list, a calendar, and the written transcript of the call behind every single row.

Change it in a sentence

New service, new hours, a day off — write it the way you would say it. There is no settings screen to hunt through.

Your customers cancel by text

The confirmation text is also how they get out of it. They reply, the slot goes back into your book, and you are told if it was for today — no queue, no app, and nobody has to phone you back to cancel.

Your side is in your language too

The dashboard is in English, French, Spanish, German, Portuguese, Italian, and both Simplified and Traditional Chinese — dates and durations included. You should not have to work in your second language to run your own book.

A person, when they ask for one

Add and confirm your mobile and “can I speak to someone?” rings it. Until you confirm it, the receptionist never offers a transfer it cannot make — it takes a message instead.

Questions

Takeaway & pizzeria: the things people ask first

This takes orders, not bookings. Does that actually work differently?

Completely differently. There is no slot to hold and nothing to check against a diary — it works from your menu, keeps a running basket and prices it. You can hear the whole thing on this page: the caller changes the size, the price moves, and the total gets read back before it is placed.

What if someone asks for something we do not make?

It says so. It only reads from the menu you wrote, so it cannot invent a garlic bread you stopped doing in March — and it will not take money for one. Anything it genuinely cannot answer becomes a message with the caller’s number.

Can it handle both pickup and delivery?

Yes — which one is part of the order, so the ticket arriving at your counter already says. If you deliver only to certain streets, that is checked on the call rather than discovered by a driver twenty minutes later.

We are busiest exactly when we cannot answer the phone. Is that the point?

That is the whole point. The orders you lose are the ones that ring during service, and a takeaway caller does not leave a voicemail — they ring the next place on the list. This one picks up on every one of them at once.